Privacy Policy (For Clinics)
Last updated: February 26, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Dental Patient Management System (the "Service").
By subscribing to or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
- Company: (referred to as "We", "Us" or "Our") refers to Dental Patient Management Service.
- Subscriber/You: refers to the clinic owner, dentist, or entity subscribing to the Service.
- Account Data: refers to information about You (the Subscriber), such as your name, clinic name, email, and billing details.
- Client Data: refers to the patient records, images, and health information You input into the Service.
2. Our Role: Data Processor
It is crucial to distinguish our role regarding the data we host:
- For Account Data: We act as the Data Controller. We decide how to use your contact info to bill you and manage your account.
- For Client Data (Patients): We act strictly as the Data Processor. You (the Clinic) are the Controller. We do not own, inspect, or use your patients' health data for our own purposes. We strictly process it to provide the software functionality to You.
3. Types of Data Collected
A. Information You Provide (Account Data)
To create your clinic's account, We collect:
- Clinic Name and Business Address
- Administrator/Doctor Contact Details (Email, Phone)
- Professional License Numbers (for verification)
- Payment/Billing Information
B. Information You Store (Client Data)
In the course of using the Service, You will upload Sensitive Personal Information regarding your patients (e.g., Medical History, Dental Charts, X-Rays). We store this data on secure servers on your behalf.
4. How We Use Information
We use Account Data to:
- Process your subscription and payments.
- Send you technical notices, updates, and security alerts.
- Provide customer support.
We use Client Data (Patient Records) solely to:
- Provide the Service functionality (e.g., displaying charts, scheduling appointments).
- Perform backups and maintain data integrity.
- We do not sell, rent, or mine Client Data for advertising.
5. Data Retention
Account Data: Retained as long as your account is active and for a period thereafter to comply with tax and legal obligations.
Client Data: Retained only as long as You are a subscriber. Upon termination of your subscription, You will have a grace period (e.g., 30 days) to export your data. After this period, We may permanently delete your Client Data from our live servers.
6. Sharing of Information
We may share information with:
- Service Providers: Third-party vendors who provide infrastructure (e.g., Cloud Hosting, Email Delivery, Payment Processing). They are authorized to use data only as necessary to provide these services to Us.
- Legal Requirements: If required by law, subpoena, or valid legal process.
7. Data Security
We implement industry-standard security measures (encryption, access controls, firewalls) to protect both Account Data and Client Data. However, You acknowledge that You are responsible for maintaining the security of your own login credentials and for ensuring your staff uses the Service securely.
8. Contact Us
If you have questions about this Privacy Policy or data handling practices:
By email: sevillanthonyy@gmail.com